How Lantern handles customer information.

Information We Collect

Lantern Home Services may collect your name, phone number, email address, ZIP code, service details, source page, source URL, and message content when you submit a form, request a quote, call us, or ask for service.

If you choose to receive text messages, we also store your SMS consent status, consent language, source, and timestamp.

How We Use Information

We use customer information to respond to service requests, schedule appointments, coordinate service, provide customer support, improve our website, track lead sources, and follow up after completed work.

If you opt in to text messages, we may use your mobile number to send messages about your request, appointment coordination, service updates, customer care, and review follow-up.

SMS Privacy

Mobile opt-in information, text messaging originator opt-in data, and SMS consent records are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers that help operate our website, CRM, messaging, scheduling, and customer support systems, only as needed to provide those services for Lantern Home Services.

Service Providers

Lantern may use trusted service providers for hosting, analytics, CRM, messaging, form processing, scheduling, and support. These providers may process information only for business operations and customer service.

Your Choices

Text consent is optional and is not required to request service. You can opt out of SMS messages at any time by replying STOP. You can request help by replying HELP, calling (682) 337-0863, or emailing heroes@lanternhomeservices.com.

Contact

Lantern Home Services
4351 Cross Timbers Rd Suite 400-123
Flower Mound, TX 75028
(682) 337-0863
heroes@lanternhomeservices.com